SSC 2020 Communication and Interpersonal Skills for Healthcare Professionals
This course introduces students to the foundations of human communication; some topics covered include listening well, speaking productively, the importance and use of body language, managing conflict, and effectively communicating across cultures. Course material is taught with practice in mind, integrating lecture, discussion, and activities to help students develop the skills necessary to assist patients and their families with understanding health-related concerns and ultimately supporting them in making informed healthcare decisions.