College Policies, Practices, and Student Resources

Labouré College of Healthcare reserves the right to make changes in academic program offerings, academic and administrative policies and regulations, financial information, and course offerings. While Labouré strives to ensure the accuracy of published information, the college may find it necessary to alter policies or regulations, which may change the information published herein. The college reserves the right to make such changes, providing notice as is reasonable under the circumstances.

General college policies and procedures are stated below. Students should understand that within individual programs, there may be additional requirements or variances of these policies/procedures. The policies and procedures described in this section are intended as a framework of acceptable student behavior and prohibited conduct. It should not be regarded as an exhaustive list, nor shall be construed as a contract between the student and the college. The intent of the college is to develop traits and behaviors in students such as critical thinking, professionalism, self-motivation, and the ability to foresee consequences for their actions.

It is the responsibility of students to review and make themselves aware of these policies, procedures, and their rights as a member of the Labouré College of Healthcare community. Students agree to abide by and follow the below policies and procedures upon registration for any course in any term.

The Division of Nursing Associate Degree Registered Nurse Student Handbook contains nursing program specific policies. Students enrolled in the division of nursing programs are responsible to know and adhere to the polices contained in the College Catalog and the Division Associate Degree Registered Nurse Student Handbook, distributed by the Nursing Division.

Absence Due to Religious Observance

As a college rooted in the Catholic tradition, Labouré is sensitive to the religious requirements and customs of all religions. Students should speak to their professors in advance, if plans to observe a religious holiday that is not acknowledged as a holiday in the Academic Calendar will interfere with class attendance on a given day. There is no institutional endorsement of absences for any purposes not acknowledged in the Academic Calendar, but professors are asked to be sensitive when deciding individual cases regarding religious observance.

Announcements and Communication

Announcements to students are made via student email accounts, through the I Am Labouré app, and included in the weekly student e-newsletter. Students are also able to view announcements on the college’s website and social media sites:

My.laboure.edu is used to archive past student newsletters and announcements. If students wish to make announcements to the college community, they can contact the Office of Communications and Development at communications@laboure.edu.

Campus Ministry

Students are encouraged to pursue spiritual growth and enrichment as integral to their maturation and education as adults. Campus ministry serves as an adjunct to that growth. Liturgy, prayer, counseling, and spiritual activities are offered through Campus Ministry. Through social and apostolic projects, students are encouraged to live out their religious commitment in service with and to others. Students, faculty members, and staff members are always invited to stop by Campus Ministry, C313, or to contact the Campus Minister, Fr. John Stagnaro, at 617-322-3557.

Campus Security Data

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act require colleges and universities in the United States to disclose information about crime on and around their campus. As a result, campus security data about Labouré College of Healthcare can be found on the following website: http://ope.ed.gov/security. For data specific to the college, follow the links, and, when asked to identify the institution, type Labouré College and click on Search. Students, faculty members, and staff members may obtain a copy of the report from the Department of Student Affairs, or by calling 617-322-3506.

Cancellation of Classes

Announcements about class cancellations due to inclement weather will be broadcast by the following television and radio stations:

• WBZ 1030 AM	Channel 4 TV
• WRKO 680 AM	Channel 7 TV
• WCVB	Channel 5 TV

Cancellations will also be announced at 617-322-3500, extension 4, and posted on my.laboure.edu, laboure.edu, and on the Labouré College of Healthcare Facebook page. Students can sign up to have emergency text alerts sent to their phone. Please contact the Welcome Center for instructions. Instructions are also included in student newsletters.

Cell Phones

Students should note the policies of individual professors, keeping in mind that most professors require all phones and electronic devices to be turned off during examinations.

Confidentiality of Student Information/ Notification of Student Rights under FERPA

“The Family Rights and Privacy Act of 1974 guarantees that the academic records for students over 18 years old cannot be discussed with anyone except the student or authorized college personnel. However, certain information classified as ‘Directory Information’ is available for public consumption unless the student specifically directs that it be withheld. Public Directory Information as defined by the act includes: Student's name, addresses, college email, telephone listing, date and place of birth, major field of study, class year, participation in officially recognized activities, dates of attendance, status (full-time, half-time, part-time), degrees, honors, and awards received, and the most recent previous educational institution attended. The Family Educational Rights and Privacy Act (FERPA) of 1974, as amended, affords students certain rights with respect to their education records.” They are as follows:

• The right to inspect and review the student’s education records within 45 days after the day the college receives a request for access.

A student should submit to the Registrar, Vice President of Academic and Student Affairs, Chairperson or Dean of the academic division, or other appropriate official a written request that identifies the record(s) the student wishes to inspect. The college official will make arrangements for access and notify the student of the time and place where the records may be inspected.

If the records are not maintained by the college official to whom the request was submitted, that official will advise the student of the correct official to whom the request should be addressed.

• The right to request the amendment of the student’s education records that the student believes is inaccurate, misleading, or otherwise in violation of the student’s privacy rights under FERPA.

A student who wishes to ask the college to amend a record should write the college official responsible for the record, identify the part of the record the student wants changed, and specify why it should be changed. If the college decides not to amend the record as requested, the college will notify the student in writing of the decision and the student’s right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.

• The right to consent to disclosures of personally identifiable information contained in the student's education records, except to the extent that FERPA authorizes disclosure without consent.

The college will disclose information from a student's education records only with the written consent of the student (FERPA Waiver form), except in the following situations:

To school officials with legitimate educational interests; A school official is a person employed by the college in an administrative, supervisory, academic, research, or support staff position; a person or company with whom the college has contracted to perform required functions (such as an attorney, auditor, service provider, or collection agent); a person serving on the Board of Trustees; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing their tasks. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill their professional responsibility;
To officials of other institutions in which the student seeks or intends to enroll provided that the student had previously requested a release of their record;
To authorized representatives of the U.S. Department of Education, U.S. Department of Defense (under the Solomon Amendment), U.S. Attorney General, INS, the Comptroller General of the United States, state education authorities, organizations conducting studies for or on behalf of the college, and accrediting organizations;
In connection with a student's application for, and receipt of, financial aid;
To comply with a judicial order or lawfully issued subpoena; and,
To appropriate parties in a health or safety emergency.

• The right to be notified annually by the college of what student record information the College designates as “directory information,” and the right to request that no student information be designated as directory information.

The college may release student record information designated as “directory information” without a student’s consent. Directory information is information that is generally not considered harmful or an invasion of privacy if released. The college identifies the following student information as directory information: student’s name, address, telephone listing, college email, date and place of birth, major field of study, dates of attendance, grade level, enrollment status (e.g., undergraduate or certificate: full-time or part-time), participation in officially recognized activities, degrees, honors and awards received, and the most recent educational agency or institution attended.

If a student does not want the college to disclose directory information without prior written consent, the student notifies the Registrar in writing at the Welcome Center. For questions regarding this matter, please email registrar@laboure.edu

Students have the right to file a complaint with the U.S. Department of Education concerning alleged failures by the college to comply with the requirements of FERPA. This is the name and address of the office that administers FERPA:

Family Policy Compliance Office

U.S. Department of Education

400 Maryland Avenue, SW

Washington, DC 20202

Email

Labouré College of Healthcare provides email accounts to all students utilizing email-hosting services provided by an external vendor, Microsoft’s Office 365. The college retains final ownership of these accounts and their contents, but also endeavors to protect the individual privacy and freedom of expression for all users.

Labouré College of Healthcare email accounts are the only accounts which college staff and faculty will use to communicate with students for business or academic activity. All official communication from the college will be sent to the college-provided account, and delivery to this account is considered sufficient to demonstrate adequate notification of student educational or financial obligations. The onus for checking and reading received email communications remains solely with the individual assigned the account.

Methods of Accessing College Email Accounts

The primary access to Labouré College of Healthcare email is through a web-based portal. While other forms of access also are available, the web access will be considered the default method of access. Secondary access is available to students, including the use of IMAP or POP3 email software clients, such as Microsoft Outlook, and there is access through mobile devices using the IOS or Android operating systems. The college Information Technology (IT) staff provide “best effort” levels of support for mobile devices and software clients, but will provide more complete troubleshooting and customer support for the web-based portal.

Personal Use

Using Labouré College of Healthcare-provided email accounts for personal emails is permitted, but users should remain aware that non-Labouré related email may be viewed in any investigation. Sending chain letters or inappropriate emails from a college email account is prohibited. Any individual other than Labouré College of Healthcare Information Technology staff members, who will clearly identify themselves in any such warning, should not send virus or other malware warnings.

Mass Mailings

As part of the college-provided email system, there is the ability to send email to pre-established groups of employees and students. All communication to these email groups should be sent by authorized individuals, including but not limited to college IT staff, college communications employees, and selected administrative employees. Each communication will be scrutinized for appropriate relevance to the intended recipients, and emphasis should be given to keeping all such communications as precise and concise as possible.

Prohibited Use

Labouré College of Healthcare-provided email accounts shall not to be used for the creation or distribution of any disruptive, offensive or intimidating messages, including offensive comments about race, gender, disabilities, age, sexual orientation, pornography, religious beliefs and practice, political beliefs, or national origin. Students who receive any emails with this content from any Labouré College of Healthcare employee or student should report the matter to the Department of Human Resources immediately.

Email Forwarding

Labouré College of Healthcare prohibits users from setting up email-forwarding to outside email accounts and blocks the process at the system level.

Timeline and Eligibility for Account Creation

All students registered for one or more credits will be issued an email account. Student email accounts will be established when a prospective student submits a deposit prior to matriculation.

Account Expiry

Student accounts will be maintained while the student is active; however, students will only have access for 90 days after completion of a college program. In the event of student separation from the College, access to all College systems will be discontinued immediately.

Monitoring

Labouré College of Healthcare employees and students shall have no expectation of privacy in anything they store, send or receive on the college’s email system. Though as a routine matter Labouré College of Healthcare will not monitor messages, it retains right to do so without prior notice.

Investigatory Processes

The only individuals authorized to initiate an investigation of a Labouré College of Healthcare email account are the college’s President and Chief Human Resources Officer. Either may request an investigation and will provide a written copy of the request to the other individual, as well as to the college’s Chief Information Officer, who will direct Information Technology staff to provide the appropriate access to accommodate the request. The existence of an investigation, and any findings, will be held in strictest confidence.

Investigations may be initiated for reasons such as:

An investigation triggered by indications of misconduct or misuse;
A need to protect health and safety;
A need to prevent interference with the academic mission of the college;
A need to locate substantive information required for college business, which is unavailable by some other means.

The contents of email communications that have been properly obtained for college purposes may be disclosed without permission from the end user. The college will attempt to refrain from disclosing communications, which might create personal embarrassment, unless such disclosure is required to satisfy a legal obligation.

Retention

Users should have no expectations of being able to recover deleted or expired email. The college will follow best and reasonable efforts for its backup and legal discovery practices.

Equal Opportunity

Labouré College of Healthcare does not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. The college complies with local, state, and federal regulations prohibiting such discrimination in the administration of its academic, admissions, financial aid, and employment policies.

Financial Obligations

Labouré College of Healthcare reserves the right to withhold the following records and services from students, former students, and/or alumni whose financial obligations to Labouré College of Healthcare are due and/or unpaid:

Credits
Re-enrollment eligibility
Educational services
Academic Transcripts
Diplomas
Verification and/or confirmation of enrollment
Verification and/or confirmation of attendance
Verification and/or confirmation of graduation
Certification of academic records

Please note that the list above is not exhaustive, and that Labouré College of Healthcare reserves the right to withhold copies of additional types of student records as a result of non-payment on behalf of students, former students, and/or alumni. Any outstanding financial obligations to Labouré College of Healthcare must be resolved with the Department of Student Accounts.

Fire and Emergency Procedures

In the event of a medical emergency or fire, students should dial 911 for assistance. In the event of a fire or alarm, students and college personnel are to evacuate the building immediately.

Fire alarm boxes, located on each floor of the college, can be activated by pulling down the lever. An Evacuation Plan is posted next to each fire alarm box indicating the appropriate path for evacuation. Students and personnel are encouraged to review the evacuation procedure posted on each floor of the college. Upon the announcement of any emergency or disaster situation, students and personnel are to evacuate the building immediately using fire evacuation procedures.

Graduation

Degree Requirements

To be considered for graduation, students must meet all degree requirements or certificate requirements for their majors as outlined in the Labouré College of Healthcare Catalog & Student Handbook. Before the final semester, students will receive a notice from the Office of the Registrar and Department of Communications and Development regarding graduation and Commencement exercises.

Graduation Fee

There is a mandatory graduation fee for each program. This fee covers the cost of all graduation processing. Both degree and certificate candidates pay the fee, whether or not they intend to attend Commencement. This is a one-time, non-refundable fee and will not be charged again if graduation is delayed. Graduation fees are listed in the Tuition and Fees section of the Catalog.

Commencement Participation Eligibility

There is one Commencement ceremony held in Spring (typically May or June) each academic year. Students who have completed their degree or certificate requirements in August and December of the previous year and those who expect to complete their degree or certificate requirements in April or June may attend Spring graduation. Students completing their degree requirements in June are considered eligible to participate in Commencement as “walk through” candidates if registered for their remaining requirements in June.

Diploma

The date on a diploma will reflect the semester when all degree or certificate requirements were completed. The name will appear on the diploma and in the Commencement program exactly as on student record.

Any outstanding financial obligations to Labouré College of Healthcare have to be resolved with the Department of Student Accounts before a diploma, an official transcript of academic record, or other official paperwork such as NCLEX documentation can be released.

Library

The Helen Stubblefield Law Library at Labouré, named for Helen Stubblefield Law, is located on the third floor of the C building in room C328.

Students are encouraged to take advantage of the expansive network of information and resources offered through the library. Access to resources and features includes:

Access to the library collection, including online services for remote users
Access to professional support to help with one-on-one research strategies, finding academic sources, collecting data, and assistance with citing references
A diverse collection of physical books, eBooks, streaming videos, and electronic databases
Access to the online library catalog (OPAC) and Interlibrary Loan
Computers for researching the internet, online databases, and word processing
Bookable study rooms for study

In the event of a campus closure, we encourage faculty, staff, and students to utilize the remote library services available as much as possible. Many resources are available electronically. Library staff will continuously monitor email to help users navigate search and other remote tools to access materials and services. In addition, a dedicated tutorial page outlining use of resources and services is currently being updated and is available at https://it.laboure.edu/c/laboure_library and https://laboure.libguides.com/

The library is a member of MAHSLIN (Massachusetts Health Sciences Library Network) and Boston Regional Library System. Such cooperative arrangements give members of the college community access to resources that may not be present on campus.

Library Hours:

Library hours are subject to change from semester to semester. Please contact the library directly.

Library Contact:

For further information about library resources, please contact library@laboure.edu or call 617-322-3548.

Additional contacts:

Elaine Joubert, Library Services Coordinator. Elaine_Joubert@laboure.edu or (617) 322-3627
Anicia Kuchesky, Director of Library Services. Anicia_Kuchesky@laboure.edu or (617) 322-3513

Technology Available to Students on Campus

The college provides the following services to students:

Internet access and Wi-Fi accessibility
Desktop computers
Access to printers, copier and scanner
LibGuides
Physical collection of books including course reserves
Word processing and PowerPoint presentation software for assignments in all courses
Study rooms with desktop computer

Identification

All students are required to wear their Labouré College of Healthcare photo identification (ID) badge in the college building and at clinical sites at all times. Photo ID badges are obtained from the Department of Public Safety in C115.

Legal Name

Students are required to use their legal name when conducting business with the college. Students are allowed to change their names on institutional records upon completion of the Change of Information form and the production of evidence showing the official change. A certified copy of a court order, a marriage certificate, or a dissolution decree reflecting the new name in full are examples of the evidence required to support an official name change. The Change of Information form can be found on my.laboure.edu, and at the Welcome Center. Please consult personnel in the Welcome Center for additional information.

Lockers

Lockers are available to students who wish to have a place to store their books and belongings while on campus. Students must provide their own padlocks for their lockers. The college does not accept responsibility for lost or stolen items; therefore, students are urged to keep their possessions in lockers and padlocked at all times. Lockers are opened and cleaned during the summer semester for health safety reasons. To obtain a locker, contact the Department of Public Safety at (617) 322-3571.

Lost and Found

Please report lost items or turn in any found items to the Department of Public Safety in C115.

my.laboure.edu

My.laboure https://my.laboure.edu is the web-based portal through which students can access all their account information, register for classes, and access the college's learning management system (LMS).

The college supplies a user ID and password. Instructional videos on how to log in and establish a password, register for classes, and navigate the LMS are available without logging in.

The my.laboure.edu ID is a six-digit number, and the password is a random mix of numbers and letters. Once these have been obtained from the college, they may be entered in the spaces provided, and the login button may be clicked. Once logged in, personal information (password, photo, etc.) may be changed by clicking Personal Info near the top of the page. Once changes are entered, click the Submit button. (The server database is updated once a day, it may take 24 to 48 hours to see the changes.)

Student access to my.laboure.edu will be maintained while the student is active; however, students will only have access for 90 days after separation from the college.

Laboure.brightspace.com

D2L's Brightspace is the learning management system Labouré College of Healthcare uses to conduct online and hybrid courses as well as to supplement the content of traditional, face-to-face courses.

Students sign in to Brightspace using their Labouré email credentials. Instructional videos on how to log in and navigate Brightspace are available at it.laboure.edu.

Student access to Brightspace will be maintained while the student is active; however, students will only have access for 90 days after completion of a College program.

Photography and Multi-Media Policy

Labouré College of Healthcare may use photographs, audio, video recordings, and/or other multi-media of employees and students for purposes of education, publicity, and student recruitment on behalf of the college, via the internet, print publications, and other media.

Should an employee or student not want to be photographed or recorded or have their name or biographical information used in connection with any such recording, they must submit a completed Photo Opt-Out form to the Office of Communications and Development.

Individuals who submit a completed Photo Opt-Out form are also responsible for removing themselves from areas in which photography and/or recording is taking place, or notifying the camera operator of their opt-out status. While every effort will be made to honor an opt-out request, an individual's failure to remove themselves or notify the camera operator may result in that individual's inclusion in a photograph or recording, and will be treated as consent for the college to utilize that photograph or recording accordingly. In the event that such a photograph or recording is published, individuals may notify the Office of Communications and Development who will remove the image, video or other multi-media within 24 business hours.

Please be advised that image and videos taken in public places and/or at public events do not require authorization for publication. Your presence in or around college facilities and/or properties, as well as at off-campus college-sponsored events constitutes your consent to the capture and/or use of your image and/or voice, and waives any claims or rights whether in law or in equity.

When a completed Photo Opt-Out form is on file, the college will make every effort to honor that individual's opt-out status, even in public spaces or at public events. Please be aware that completing a Photo Opt-Out form does not remove your name from listings at public events such as Pinning and Commencement programs. If you would like to remove your name from public event listings, you must notify the Office of the Registrar of your request to withhold such information from public consumption.

All specific questions or concerns regarding the Photography and Multi-Media Policy should be directed to the Office of Communications and Development at communications@laboure.edu.

Professional Grooming and Behavior Standards

Professional standards of grooming and behavior and appropriate dress are expected of all students while attending classes and clinicals. Students are expected to be neat and well-groomed and to act professionally at all times. Meticulous care in personal hygiene is essential in the healthcare field. Students are prohibited from using heavy perfumes/colognes during class and clinicals out of consideration for staff members, students, and patients. Students are required to wear the college uniform for clinical and field experiences. When in uniform, jewelry should not be worn except for a wedding band and stud earrings. Lab coats should be worn during short-term observations in the clinical area or professional labs. The Division of Nursing has additional requirements listed in the Student Handbook for the Associate of Science in Nursing program.

Public Disclosure

All public documents, including audited financial statements, are available in the Office of the President.

Registration Information

A detailed registration newsletter is emailed to current students prior to registration. This information is also available on my.laboure.edu and at the Welcome Center at that time. Registration will begin as posted in the Academic Calendar.

All students are encouraged to contact an advisor to review their academic plans before registering for courses.

Security and Safety

Students are asked to cooperate with security personnel at all times. All incidents and accidents that occur, involving students, college personnel, or visitors must be reported to the Department of Public Safety in C115 or at (617) 322-3571. Incident reporting forms are available at the Department of Public Safety or the Department of Human Resources.

Under the directives of the Student Right-to-Know and Campus Security Act (P.L. 101-542), students receive an annual security report with programs and procedures that promote campus safety. Prospective students may request a copy of the report by contacting the Department of Student Affairs at (617) 322-3506.

The campus parking lot, exits, and entrances are monitored by security cameras.

The college is not responsible for students’ safety while traveling to and from an assigned facility.

Student Lounge

The student lounge and vending machines are located on the first floor of the B Building, directly below the Welcome Center. Healthy entrees, wraps, snacks, light food items, and hot and cold beverages are available. For convenience, students may download the vendor’s smartphone application or use a credit card to purchase items. Instructions for purchasing vending items are posted in the student lounge snack bar area.

Surveys

From time to time, students are asked to complete surveys. One purpose is to identify student satisfaction, needs, suggestions, or concerns. Another purpose is to collect data so that a profile of the student body can be developed. The student profile provides important information for governmental, accrediting, education, and funding agencies.

Technical Support

The college’s Information Technology (IT) department has expanded coverage hours with regard to technology help and desktop support. The on-campus Helpdesk hours are as follows:

Monday: 8 am - 6:30 pm
Tuesday - Friday: 8 am - 7:30 pm
Saturday: 8 am - 4 pm

If assistance is required during the day or after regular operating hours, students, faculty, and staff may contact the 24-hour Helpdesk at 1-877-322-7748, including weekends and holidays, to request technology support in the following areas:

my.laboure.edu portal
Brightspace
Computers
Laptops
Smart phones and tablets
Email
Network connectivity / internet issues
Printers and scanners
Operating systems
Password resets
Classroom technology

Wi-Fi

The college has a wireless local area (Wi-Fi) network on campus. The network utilizes the latest technology from Meraki to allow for wireless connectivity at speeds up to 100Mbps. The wireless network is open to all students. To connect to the network, users should look for the "Laboure_Students" network among their device's current networks, connect to it, and then open a web browser to accept the Terms of Service which govern the use of the college's network.

Counseling, Treatment and Rehabilitation Services

Counseling, Treatment and Rehabilitation Services

Students who are interested in understanding how to navigate some of their personal situations may connect with the Student Success Center to learn about their options. Additionally, the Assistant Vice President of Student Affairs oversees the college's Concern, Assessment, Response, and Evaluation (CARE) team. This confidential team is tasked with assisting students who may need additional support during times of distress, and meets as needed. Students may be identified and referred by faculty and/or staff.

Outpatient care, including assessment, counseling, and follow up for individuals and families experiencing problems with alcohol and drugs, may be arranged at the following agencies:

Federated Dorchester Neighborhood Houses

The Little House

275 East Cottage Street Dorchester, MA 02125
617-282-2180

Comprehensive Addiction Program St. Elizabeth’s Hospital/SECAP

736 Cambridge Street Brighton, MA 02135
617-789-6574

https://www.semc.org/service-directory/substance-abuse

Adcare Recovery Services, Boston@Ascare.com

Out Patient Services, 14 Beacon Street Suite 801 Boston, MA 02108
617-227-2622

http://www.rehabcenter.net/rehab-centers/massachusetts-rehab-centers/boston/adcare-hospital-outpatient

Carney Hospital chmail@cchs.org

2100 Dorchester Avenue Dorchester, MA 02124
617-296-4000

Neponset Health Center